This is a reference translation of the Japanese original. If there is any discrepancy between the Japanese and English versions, the Japanese version prevails.

Purposes of use of personal information

We use customer information for a variety of purposes. Those purposes are as follows.

  1. To respond to and provide guidance on enquiries relating to this site
  2. To monitor and analyse the trends, usage, and activity of this site
  3. To make the disclosures to third parties set out in this Privacy Policy
  4. To differentiate and improve this site

Collection of personal information

"Personal information" means information by which an individual can be identified, such as address, name, date of birth, telephone number, and email address.

The collection of personal information on this site shall be carried out by lawful and fair means within the services this site provides. Where this site collects personal information directly or indirectly from customers in services other than the above, we will notify, by some means, the necessary matters concerning the collection, use, or provision of that personal information.

The specific information collected is as follows.

  1. Where a customer completes user registration within this site in order to receive the services this site provides, we obtain that information.
  2. Where a customer uses the services of this site that provide goods or services forming the subject of transactions within this site, or services provided by our business partners, we obtain that information.

Use of cookies and similar technologies

This site uses cookies and similar technologies in order to understand how it is used and to improve it. Cookies do not contain information that directly identifies an individual, but they do contain information used to identify a browser.

What this site uses is as follows.

  • Access analysis (Google Analytics)
    We use Google Analytics 4 through Google Tag Manager. The information obtained is managed in accordance with Google's privacy policy. See Google's Privacy Policy, and the Google Analytics Opt-out Browser Add-on if you wish to opt out.
  • Our own analytics infrastructure (Jitsu)
    On a server operated by the Company (jitsu.roiro.black), we record behaviour such as page views and clicks on external links. What we obtain is an anonymous identifier, the URL of the page viewed, the referrer, the type of browser and operating system, the IP address, and similar technical information. It does not include names or email addresses.
  • Affiliate programme cookies
    When you move to another service via a link on this site, that company may set a cookie in order to determine the referring site. This applies to Amazon Associates, the Rakuten Affiliate Programme, Mercari Ambassador, and the eBay Partner Network. These cookies are set and managed by those companies and the Company cannot read their contents. Please check each company's privacy policy for how they are handled.

You can disable cookies in your browser settings. Please note that if you do so, some features of this site may not work correctly.

Disclosure of personal information to third parties

This site manages personal information appropriately and does not disclose it to third parties except in the cases below.

  1. Where the person concerned has given their consent
  2. Where disclosure is based on laws and regulations, or where disclosure is necessary in order to cooperate with laws and regulations
  3. Where a user has violated laws and regulations or the Terms of Use, and disclosure is deemed necessary in order to protect the Company's rights, property, or services

Correction, addition, deletion, and suspension of use of personal information

Where the person concerned requests the correction, addition, deletion, or suspension of use of their personal data, we will confirm that they are the person concerned and respond promptly.

Changes to the purposes of use

The Company shall change the purposes of use of personal information only where it is reasonably recognised that the purpose after the change is related to the purpose before the change. Where the purposes of use are changed, we will notify users of the purposes after the change by a method determined by the Company, or announce them on this site.

Changes to this Privacy Policy

This site complies with the Japanese laws and regulations applicable to personal information, and reviews the content of this Privacy Policy from time to time, striving to improve it.

Disclaimer regarding external links

The Company bears no responsibility for the protection or management of information and the like at the external links set on this site. We therefore recommend that you check the privacy policy of the external link destination and confirm in detail how customer information, including personal information, is handled there.

Contact

For enquiries regarding the handling of personal information, please contact us here.